GDPR

We want to ensure, that you are informed about the information we collect, about the free choice to provide your consent and that gathered data are used only for those reasons you agreed to.

See below short overview of the of data gathered and its necessity through various stages of shopping process in our e-store.

PART 1 - WHILE BROWSING

When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system:

Data collected / Purpose :

Cookies :

_session_id - unique token, sessional, Allows Shopify to store information about your session (referrer, landing page, etc).
 _shopify_visit - no data held, Persistent for 30 minutes from the last visit, Used by our website provider’s internal stats tracker to record the number of visits
 _shopify_uniq - no data held, expires midnight (relative to the visitor) of the next day, Counts the number of visits to a store by a single customer.
cart, unique token, persistent for 2 weeks, Stores information about the contents of your cart.
 _secure_session_id - unique token, sessional
 storefront_digest - unique token, indefinite If the shop has a password, this is used to determine if the current visitor has access.

 

PART 2 - REGISTERED, SUBSCRIBED

With your permission (if you have checked to receive news and offers, unchecked by default), we may send you emails about our store, new products, offers and other updates.

Data collected / Purpose:

Name, Surname - Newsletter, marketing

Phone nr. - Newsletter, marketing

E-mail - Newsletter, marketing

PART 3 - MAKING A PURCHASE

When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address.

When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.

Data collected / Purpose:

IP adress - Client usage analysis, Fraud prevention

Name, Surname - Order fulfillment, delivery

Address - Order fulfillment, delivery

Phone nr. - Order fulfillment, delivery

E-mail (optional) - Newsletter, marketing, Order fulfillment, delivery

Payment card (only for duration of completing transaction) - Ensuring safe payment, Fraud prevention

If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.

Payment cards

If you choose a direct payment gateway to complete your purchase, then Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.

MY DATA and CONSENT

What data is collected?

If you want to see, what data is collected about you, please login in to you account.

Or check : My Personal Data

How do you get my consent?
When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.
If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.

How do I withdraw my data?

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at sales (at) crystalcosmetics.lv or by mail at
SIA Crystal Cosmetics
Straupes iela 3, LV-1073 Riga, or directly +371 2773 0606